Technical Support Coordinator

Bachelor’s Degree in computer science, information technology or closely related field. Five years of experience with information systems and packaged solution support in project coordination, program design, development, testing, maintenance, data integration between systems, and quality control. Three years of experience with one or more of the major Database Management Systems with Oracle preferred. Knowledge of Banner system preferred. Excellent organizational and analytical skills. Excellent oral and written communication skills. Ability to communicate effectively with others. Self-motivated and ability to work independently. Attention to detail.

Master’s degree. Project Management Professional (PMP). Previous supervisory and training.

Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered.

The Technical Support Coordinator will advise the leadership on strategic direction, management and policy issues related to information technology for the School of Nursing. This position will research and implement current and emerging technologies used to collect, store, report and analyze nursing student related data for the School. The position supports the needs of the department to maximize the use of databases to complete office tasks in a more efficient and effective manner.