Director of Information Technology Services

The Director of Information Technology Services oversees all information technology services for Peninsula College, including the information technology infrastructure and technical support system.  This position provides leadership for the College’s information technology strategic plan ensuring that Peninsula College is future-ready.  The director provides day-to-day management of information services to ensure that faculty, staff and students have access to quality information services.  This position will act as Project Manager for all institutional and/or state imposed software implementations.  This is an exempt administrative position that reports to the Vice President for Finance and Administration.

The College

Located in the northwest corner of the United States, Peninsula College is nestled in the foothills of the Olympic Mountains. The main campus in Port Angeles, Washington, overlooks the Strait of Juan de Fuca and the nearby city of Victoria, British Columbia, and has easy access to the Pacific Ocean, Olympic National Park, and Seattle. It is arguably the most beautiful community college setting in the United States. The region is also home to six Native American tribal reservations, which are dispersed across the North Olympic Peninsula.

As a public comprehensive community college with baccalaureate-granting authority, Peninsula College is highly regarded by businesses, schools, and community partners for its culture of innovation, high academic standards, and strategic vision.  The College is part of the 34-college Washington State Community and Technical College System and is accredited by the Northwest Commission on Colleges and Universities.

The College serves more than 4670 students (1400 FTE) through its main campus and Port Townsend and Forks campuses, its correctional facilities, community education, and its online course offerings.  The College community is vibrant, engaged, and known for its commitment to serving the diverse needs of the local communities across its 3,600 square mile service district.

The College culture is defined by its Guiding Principles and its shared governance model, which value respect, open and honest communication, integrity and collaboration.  The College is a leader in the Guided Pathways work in Washington State, and is deeply engaged in creating institutional change to support this vision. The College is highly regarded as a warm and welcoming place. 

Essential Functions

• Assess, design, implement, secure, and upgrade the college’s information technology infrastructure.
• Serve as the Chief Information Security Officer.
• In collaboration with the ITSP advisory committee, create and periodically update the college’s strategic technology plan guiding future directions.
• Collaborate with faculty and program directors/deans to integrate technology into classrooms. 
• Create, maintain and update the IT Services Administrative Unit Plan. 
• Monitor and manage the college IT Services budgets.
• Manage a customer service driven, technical support function for the college community
• Serve as the college project manager for IT/ERP implementation projects, including but not limited to ctcLink.
• Evaluate and select all hardware, software, and networking products.
• Establish task priorities and ensure consistent implementation of best practices, technical standards, and common installation and configuration procedures. 
• Recommend IT advancement projects as appropriate. 
• Ensure compliance with Washington State Office of the CIO IT security policies and guidelines.
• Serve as a participating member on the campus Emergency Management Team and oversee the data security and information technology disaster recovery policies and procedures. 
• Ensure compliance with software licensing and copyright laws. 
• Participate in self-improvement activities and staff development; keep current with emerging technologies.
• Collaboratively participate in college grant writing proposals with internal and external stakeholders.
• Supervise, train, and evaluate assigned staff; develop and monitor employee growth/professional development plans; back up other college staff as necessary. 
• Ensure areas of responsibility operate within the policies and procedures of the college and applicable governing agencies.
• Represent Peninsula College at state-wide Information Technology meetings
• Perform other duties as assigned.

Knowledge, skills and abilities this position requires

• Demonstrated management abilities, including supervision of professional staff, contractors, and budgets.
• Demonstration of creative/innovative approaches that maintain a commitment to the college’s mission, vision and core themes. 
• Awareness of and openness to new technologies and how they may be leveraged to benefit the entire college. 
• Demonstrated customer service skills in past work history, including: excellent analytical and problem solving skills, excellent interpersonal, oral and written communications skills, ability to read, write, and interpret documents such as operation/maintenance manuals, equipment specifications, and procedure manuals, and the ability to write proposals, reports and correspondence. 
• Experience must have included a position of responsibility that provided insight into customer service delivery from both a user and providers viewpoint.
• Demonstrated project management skills and leading multiple projects concurrently.
• Successful experience with complex project management and system integration.
• Ability to establish and maintain positive working relationships with students, colleagues, and staff.
• High organizational and problem solving abilities with the ability to multitask and prioritize a heavy workload.

Required physical abilities

• Perform moderate physical effort, lift/carry up to 50 lbs.
• Ability/endurance to stand/walk for prolonged, extensive or considerable time.
• Occasional reaching/stooping/bending/kneeling/crouching.
• Ability to communicate using verbal and/or written skills for accurate exchange of information with faculty, staff, professionals, students, and the public.

Required work schedule and work environment

• Normal schedule is Monday – Friday, 8 am – 5 pm.  
• Must be willing and able to have flexible work hours, including occasional weekends and evenings, in order to complete tasks on deadline or respond to a ITS critical situation.

Required education or certificates

• Bachelor’s degree or equivalent coursework and experience in computer science, information technology, business management or a closely related field.
• Technology and/or industry certifications preferred.
• Two years’ information technology technical work experience in education; experience in higher education in Washington State preferred.

Employment Terms

• Full-time annual exempt position.
• Salary: $95,000 - $100,000, dependent upon qualifications and experience.
• Excellent benefits package including medical, dental, life, and long-term disability insurance; paid vacation and sick leave; retirement plan; optional credit union and tax deferred annuity programs.  Peninsula College contributes $913.00 per month towards the cost of the Washington State employee insurance programs.  The College also supports professional development.  
• Prior to a new hire, a background check including criminal record history will be conducted.  Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.
• In compliance with the Immigration and Naturalization Act, proof of authorization to work in the United States will be required at the time of hire. 

Application Procedure

A complete application file will include:

• a college employment application,
• a letter of application addressing specific qualifications of this position,
• a current resume, 
• unofficial transcript of terminal degree, and 
• three current professional references qualified to assess your experience and ability to perform the duties specified. Please include references’ email addresses and telephone numbers.