Director, Technology Projects

This position oversees the direction, long-term planning and operations of the Project Management Office. Direct and lead the activities of the Project Manager, Project Coordinators, Consultants, and Technical Writer. Coordinates a
de-centralized group of business analysts to ensure technology projects meet the needs of the business. Promotes technology awareness and creates an enterprise- level understanding of technology, and the value, scope and timelines associated to technology projects. Works with the Quality Control and Assurance Team for the successful delivery and implementation of all technology projects. Responsible for the Project Review Board activities to ensure that all projects and activities are properly captured and published for review college wide.
Leads the Resource Planning Initiatives providing IT Department to effectively manage priorities, projects and operational capacities. Provides multi-faceted administrative and technical support to the Information Technology - Chief Business Officer in a highly dynamic Information Technology environment.

Minimum Education:

• Bachelor's degree required. Master's preferred, with course work in computer science, project management, business management, or in a related field.

Minimum Experience:

• Eight or more years of progressively managerial experience. Demonstrates success in executing tactical and strategic responsibilities of high-level management directing a Project Management Office in a dynamic Information Technology environment; of which, five or more years of experience in tracking, planning projects, working with large data sets and making data-driven analytical decisions, and three years of project management experience.

Essential Functions:

• Daily - 15%:  Responsible for leading and directing multiple cross-functional projects of medium to high
  

  complexity, assembling project plans and teamwork assignments, directing and monitoring work efforts of Project Manager contractors on a daily basis, identifying resource needs, performing quality review; and escalating functional, quality, timeline issues appropriately.

• Daily - 10%: Leads functional Business Users, Developers, Business Analysts, and Key Stakeholders to

  develop Project Overview Statements, Business Plans and timelines for all IT supported projects.

• Weekly - 5%:  Develops long and short strategies for the Project Management Office to set the direction for the organization's project governance and leadership structure.

• Daily - 5%:  Provides leadership and direction for departmental business analysts to manage and assist with the development, definition, and documentation of system requirements and workflow processes.

• Daily - 5%:  Acts as an internal Lead Project Manager consultant and content expert to advise, assist or

  influence IT technical staff and business units through the project management Life Cycle.

• Daily - 5%:  Lead and coach IT staff and key Business Users on project readiness activities and deliverables such as Business Requirements, Communications Planning, User testing, Business Training, Project

  Documentation, and Process mappings.

• Daily - 5%:  Direct, creates, and maintains the project management portfolio and establishes project and

  quality control methodologies to ensure compliance using defined performance metrics.

• Weekly - 5%:  Responsible for delivering all projects contained in the IT project portfolio on-time, within budget and meeting the strategic and business requirements.

• Daily - 5%: Lead the Technical Writer efforts to produce and maintain all IT related documentation as well as policies, procedures, critical IT processes, user manuals, and metrics in order to communicate complex and technical information in clear and simple form.

• Daily - 15%:  Responsible for leading and managing the project management portfolio analysis for Information Technology to prioritize projects, and generate project reports, metrics, and timelines that ensure technology alignment with the College's strategic goals.

• Monthly - 5%:  Participates in the development, evaluation, and selection of software required to support

  Project Management, central repository, and metrics reporting.

• Weekly - 10%:  Provides Hands On Leadership to the PMO staff and other IT Staff in the accurate

  development of project and activity scope. This would include business case development, gathering system requirements, estimating man hours, timelines, detailed tasks, major milestones, budgets and staffing requirements across multiple disciplines throughout the college.

• Daily - 5%:  Actively leads an integrated approach to project management and business analysis with Quality Assurance, Security, Application Development, Systems, and Network Services teams.

• Other - 5%: Performs related duties as assigned.

Knowledge, Skills and Abilities:

• Certified Project Management Professional required to understand and manage multiple, complex technical projects and the successful implementation of project deliverables. 
• Ability to manage and plan for large-scale technology change in a dynamic environment through a formal project planning methodology and resource and capacity planning.
• In-depth functional knowledge and expertise in development and execution project plans and delivery of results.
• Communicate effectively, orally and in writing, internally and externally, with high level executives and community leaders concerning information technology initiatives and strategic direction.
• Cultivate and maintain professional contacts with other higher education institutions and professional organizations and associations
• Ability to address technical issues in both technical and non-technical terms, modifying delivery method based on the audience being addressed. Emphasis placed on translating technical communication into a means of communication that is better understood by non-technical staff.
• Ability to train, motivate, and encourage employees to embrace new technologies implemented at the College and develop tech-savvy employees at all levels.