Technology Systems Manager

Job Number: 0001068

Salary: $96,672 - $117,780/yr (Please see special instructions for placement)

Deadline: Open Until Filled

Complete job description and application available online at: https://www.4cdcareers.net/postings/4910

Position Definition

Using highly significant skills, this position is responsible for the overall design, development, integration, implementation and maintenance of computer and network systems; ensures that applications, systems and networks adhere to established policies, procedures and guidelines; develops computer and network systems standards and policies; monitors systems performance; and provides direct supervision over technical and other support staff and performs other duties as assigned.

Distinguishing Characteristics

This classification serves as a primary technical resource expert and ensures that the computer and network systems adhere to established policies, procedures and guidelines as required by the District and colleges, state and federal agencies; develops and monitors the performance of the systems, monitoring the performance of programs and handling the day- to-day maintenance of the systems.

Examples of Duties/Essential Functions

Duties/essential functions may include, but not be limited to, the following: serves as the computer and network systems expert on systems analysis and design; evaluates user requests, program design, system interface, third party software, and user documentation; maintains and monitors systems performance and resolves operational issues; coordinates the development of user specifications, designs, and tests systems to meet those specifications, writes systems and user documentation; installs and implements software packages and trains users; plans, develops and oversees the work of assigned technical and support staff; evaluates the effectiveness of the computer and network systems and implements systems improvement and modifications; prepares various highly complex reports on operations and activities; participates in the selection of staff, coordinates appropriate staff training and conducts performance evaluations; builds and maintains positive working relationships with co-workers, other District and college employees, outside agencies and the public; perform other related duties as assigned.

Minimum Qualification-Education/Experience

Equivalent to completion of a BA/BS degree from an accredited college or university with major course work in computer science, business, network communication technology or a related field. Experience: Equivalent to at least five years of full-time supervisory or management experience overseeing all aspects of computer and network systems. License/Certification: Possession and maintenance of a valid Class C California Driver’s License and a good driving record.

Minimum Qualification-Knowledge Of

Operations and applications of computers, networks, telecommunications and associated equipment; principles and practices of computer and network analysis, design, and maintenance; standard business English, grammar and spelling; database software; software used in development and administration of systems; principles of supervision and team building, conflict resolution, performance appraisal and program management; budget development and expenditure tracking.

Minimum Qualification-Ability To

Analyze data and situations, reason logically, draw valid conclusions and develop effective solutions to systems problems; communicate effectively both orally and in writing; meet deadlines; maintain effective working relationships with staff, students, outside agencies, and the public; stay current with emerging trends and technological advances in the industry; exercise sound independent judgment; accurately interpret, explain and implement pertinent District and departmental policies, procedures, laws and rules; write clear and concise complex reports, complete multi-faceted projects, activities and/or functions with good attention to detail; supervise technical and support staff.

Desirable Qualifications

• Successful experience leading an information technology service delivery team in a fast paced environment.
• Demonstrated ability to effectively interact with all levels of a diverse community of management, faculty, staff, and students in a large institutional environment, preferably in higher education and/or shared governance structure.
• An ability to manage a comprehensive information technology program at a large institution, preferably in higher education, including strategic planning and the management of software, hardware, peripherals, networks, infrastructure, and associated technologies for a large and diverse user base
• Proficient knowledge and ability to use Active Directory, SQL, Group Policy, Microsoft Server, and their effective application in a large institutional environment.
• Knowledge of Windows Servers, Windows 10 and Apple Mac OS
• Knowledge of instructional support technologies, such as Smart Classrooms, and other technology driven instruction delivery tools.

It is the District’s policy to ensure that all qualified applicants for employment and employees have full and equal access to employment opportunity, and are not subjected to discrimination in any program or activity of the District on the basis of ethnic group identity, race, color, ancestry, religion, marital status, sex, national origin, gender, gender identity, gender expression, age, sexual orientation, physical or mental disability, medical condition, genetic information, veteran status, parental status, citizenship or because an individual is perceived to have one or more of these characteristics or based on association with a person or group with one or more of these actual or perceived characteristics.